tag:blogger.com,1999:blog-2023991709134950870.post-56313144950584494962008-05-12T15:43:00.001+03:002008-05-12T16:15:38.275+03:002008-05-12T16:15:38.275+03:00<a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://www.mosabagat.net/gif/prize%20november2007.jpg"><img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 200px;" src="http://www.mosabagat.net/gif/prize%20november2007.jpg" alt="" border="0" /></a><br /><div class="Section1"> <p class="MsoNormal">If you have been following my blog, you would know that I have <a href="http://theredbelt.com/2008/05/applied-to-zainhome-experience-log.html">applied to Zain@Home</a> Service. As per last update, I applied on the 24^th of April, was promised installation within 10 days but then said they cannot keep it and will do it in 14 days. That means that they’d do this TODAY.<o:p></o:p></p> <p class="MsoNormal">I just got a call from Zain, a lady by the name of Muna so innocently said to me:<o:p></o:p></p> <p class="MsoNormal">“Is this Mr. Manaf? Yes, how are you? I’d like to book your time for the installation of Zain@Home <b>NEXT WEDENSDAY</b>”<o:p></o:p></p> <p class="MsoNormal">I go: “Say what? Wednesday?”<o:p></o:p></p> <p class="MsoNormal">“Yes sir”<o:p></o:p></p> <p class="MsoNormal">“Like hell no! I was promised within 10 days, then promised within 14 days, now you gonna break another promise AGAIN?”<o:p></o:p></p> <p class="MsoNormal">Feigning ignorance she asked: “Why? When were you expecting it to be installed?”<br />“TODAY!”<o:p></o:p></p> <p class="MsoNormal">“Oh no. We can’t do that”<o:p></o:p></p> <p class="MsoNormal">“Why the hell not?”<o:p></o:p></p> <p class="MsoNormal">“Well, it didn’t get into our system until the 9^th of May. We just knew about it”<o:p></o:p></p> <p class="MsoNormal">“I fail to see how this is my problem. Actually, seems like it’s YOUR problem”<o:p></o:p></p> <p class="MsoNormal"><o:p> </o:p></p> <p class="MsoNormal">The lady tried her best to make me see the light, and that they are innocent people and absolutely excusable and my waiting period is understandable. I demanded that they honour their promise.<o:p></o:p></p> <p class="MsoNormal">After a lot of give and take which felt like bargaining for my rights; she said she will talk to THEM (THEM is a very powerful Bahraini word that seems to point to powers that be).<o:p></o:p></p> <p class="MsoNormal">I asked when will they get back to me, she said soon. Nu-uh lady, I don’t get an answer like that.<o:p></o:p></p> <p class="MsoNormal">I asked her five times WHEN? She tried to dodge the answer as much as possible until in the end she said, hopefully within an hour.<o:p></o:p></p> <p class="MsoNormal">31 minutes have already passed. You think they’ll make it?<o:p></o:p></p> <p class="MsoNormal"><o:p> </o:p></p> <p class="MsoNormal">So far: <o:p></o:p></p> <p class="MsoNormal">Keeping promises: 2xF<br />Fast service: 2xF<br />Friendly Service: D<br />Connection Quality: N/A<br />Connection Stability: N/A<o:p></o:p></p> </div><div class="blogger-post-footer"><script type="text/javascript"><!-- amazon_ad_tag = "thecasinthesk-20"; amazon_ad_width = "728"; amazon_ad_height = "90"; amazon_ad_logo = "hide"; amazon_ad_link_target = "new"; amazon_ad_border = "hide";//--></script> <script src="http://www.assoc-amazon.com/s/ads.js" type="text/javascript"></script></div>Redbelthttp://www.blogger.com/profile/07338152724455215900noreply@blogger.com3